Online Form - "Unfortunately, a server issue prevented delivery of your message."
  • I have downloaded and installed a form addon.

    Everything displays correctly, however when a user tries to submit the form they are presented with the following message:

    "Unfortunately, a server issue prevented delivery of your message."

    Any help would be appreciated
  • Does your server support PHP ( the hosting via Serif doesn't) if it does support PHP check with the administrator of the server that the PHP.ini file is configured correctly to allow the sending of.

    Apart from that, we can't really help much more other than to make sure the uploaded php file from the add-on is in the correct folder on the server itself, other wise the hand shake between form and processing script will not take place and will give you errors on submission.

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In this Discussion

  • Mick December 2017